Privacy Policy for ComprendoAI

Last Updated: January 13, 2025

Thank you for choosing ComprendoAI ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our AI-powered language learning platform at https://comprendoai.com (the "Platform").

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Platform.

1. Information We Collect

1.1 Personal Data

We collect the following personal information:

- Name: To personalize your learning experience and account management
- Email: For account authentication, important updates, and communication
- Payment Information: For processing subscriptions (handled securely by trusted payment processors)
- Language Learning Data: Your language preferences, learning progress, and usage patterns
- Voice Recordings: Optional voice recordings for pronunciation practice
- Generated Content: Your interaction history with our AI-generated content

1.2 Non-Personal Data

We collect non-personal information through:
- Web cookies and similar technologies
- Analytics tools
- Usage patterns and preferences
- Device information
- Performance metrics

This data helps us improve our AI algorithms, enhance your learning experience, and optimize our platform.

2. Purpose of Data Collection

We collect and use your data to:
- Provide personalized language learning experiences
- Improve our AI-powered content generation
- Process subscriptions and payments
- Send relevant updates and recommendations
- Analyze platform usage and performance
- Enhance user experience and support
- Maintain platform security

3. Data Processing and AI Training

Our AI models may use anonymized learning patterns to improve the quality of our language learning content. All data used for AI training is stripped of personal identifiers and aggregated to protect your privacy.

4. Data Sharing

We do not sell or rent your personal data to third parties. We may share data with:
- Payment processors for subscription management
- Cloud service providers for platform hosting
- Analytics services to improve user experience
All service providers are bound by strict confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive data
- Regular security audits
- Secure data storage protocols
- Access controls and authentication
- Regular backup procedures

6. Children's Privacy

ComprendoAI is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

7. International Data Transfer

As a global platform, your data may be processed in various countries. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Your Data Rights

You have the right to:
- Access your personal data
- Request data correction
- Download your data
- Delete your account and associated data
- Opt-out of non-essential data collection

9. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email and/or platform notifications.

10. Contact Information

For privacy-related questions or concerns, contact us at:
Email: privacy@comprendoai.com

For general support:
Email: support@comprendoai.com

By using ComprendoAI, you consent to the terms of this Privacy Policy.